Business Analyst

What can you expect

• Business partnership — Build trusted relationships with business areas, understand their goals and challenges, and help uncover the real underlying business needs.

• Requirements management — Elicit, analyse and document functional and non‑functional requirements, business rules and dependencies. Prepare clear use cases, user stories and acceptance criteria for delivery teams.

• Process analysis — Map current and target processes, roles, controls and data flows. Perform root‑cause and gap analysis and identify opportunities to simplify, standardise, automate and scale operations.

• Architecture alignment — Collaborate with Enterprise, Business Process and Solution Architects to ensure changes align with agreed principles, standards and target operating models.

• Cross‑functional collaboration — Work with IT Analysts, Developers, QA and Data experts on specifications, wireframes, test scenarios and other delivery artefacts.

• Data & controls — Capture business data requirements, quality expectations and reporting needs in cooperation with Data Governance and data owners.

• Prioritisation support — Structure change requests, analyse value, urgency and risk, and support transparent prioritisation by business owners.

• Stakeholder communication — Facilitate workshops, resolve ambiguity and communicate complex topics in clear business language.

• Documentation — Maintain high‑quality analysis artefacts: requirements, process maps, user journeys, decision logs and change impacts.

• Strategic contribution — Support initiatives that strengthen operational efficiency, client service, scalability and digital enablement.

What we except

• Education in business administration, finance, economics, information systems or similar — or equivalent experience.

• Proven experience as a Business Analyst or Senior BA in complex, regulated and cross‑functional environments.

• Strong analytical skills and the ability to distinguish root causes from symptoms.

• Hands‑on experience with business analysis and process‑modelling techniques (BPMN, user stories, process‑mapping tools).

• Understanding of enterprise technology landscapes, data concepts and integrations.

• Excellent facilitation and stakeholder management skills, including the ability to challenge assumptions constructively.

• High standards of documentation, structure and traceability.

• Commercial judgement and the ability to assess value, risk, client impact and dependencies.

• Curiosity, adaptability and a continuous‑improvement mindset.

• Fluent English.

• Experience in insurance, reinsurance or financial services is a strong advantage.

What we offer

• A role with real impact on how the organisation operates and evolves.

• The opportunity to work with experienced architects, data experts and business leaders across multiple domains.

• A chance to shape processes, capabilities and digital enablement in a growing and transformation‑focused environment.

• International exposure and collaboration with global teams and external partners.

• A culture that values clarity, evidence‑based decision‑making and continuous improvement.

• Professional development, learning opportunities and support for expanding your analytical and architectural skillset.