Business Services Associate

YOUR TASKS

• Underwriting Support: Support the underwriting teams in delivering a high-quality client service by taking ownership of the operational functions of the team allowing them to focus on underwriting.
• Data Management: Ensure accuracy and completeness of the underwriting package. Engage in communications with underwriters to gather all necessary information for thorough risk analysis and quote completion. Input data into the Business Services systems with a focus on timeliness and accuracy. Ensure accuracy in data entry, maintaining high-quality standards.
• Renewal Process Management: Manage end to end renewal process and adjustments throughout the lifecycle of renewal for assigned markets. Coordinate multiple tasks efficiently, keeping a clear understanding of the status of each task.
• Collaboration and Compliance: Work closely with Underwriters, Accountants, and the Legal team to ensure that all system inputs follow internal standards.
  Documentation and Record Keeping: Create and maintain a comprehensive file of records and documentation support as mandated by internal guidelines and audit requirements.
• Customer Service: Demonstrate a customer service mindset by proactively engaging and building/maintaining strong collaborative relationship with internal stakeholders.
• Adaptability: Recognizes and adapt to changing internal standards and procedures. Be flexible and willing to adjust to new ways of working as required.
• System Testing and Improvement: Participate in testing new system functions and features. Contribute to the continuous improvement of system processes.
• Data quality Control: Perform regular data quality check-ups and take corrective action.
• Understanding of Reinsurance contracts: Acquire a comprehensive understanding of legal documents, including Reinsurance Contracts, making sure internal guidelines are met.

WHAT WE EXPECT

• Excellent communication skills, with the ability to build strong relationships with internal clients and team members.
• Strong attention to detail, ensuring accuracy and completeness of documentation.
• Proactive and organized approach, with the ability to manage multiple tasks and prioritize effectively.
• A team player mentality, with the ability to collaborate and contribute to the success of the team.
• Ability to take ownership of tasks and work on own initiative when required.
• Problem-Solving Abilities – to identify and develop practical solutions.
• Proficient command of English.
• Knowledge of other European language is a plus (preferably Italian, Spanish, French or German).
• Intermediate Excel proficiency for efficient data manipulation.
• Self-motivated and a proven pro-active approach to work.
• Previous support role in (re)insurance is an advantage.

WHAT WE OFFER

• Be part of a collaborative, forward-thinking company.
• Enjoy opportunities for professional development and self-actualisation.
• Benefit from a competitive salary and comprehensive benefits package.
• Hybrid working regime. 
• Work in an international team.
• Workplace in the heart of Prague.