Operational Excellence Lead

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Operational Excellence Lead

Czech Republic Full-time
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We’re looking for a highly organized, process‑driven professional who thrives in both strategic and hands‑on environments. As our Operational Excellence Lead, you will drive continuous improvement across the company while overseeing office operations across multiple hubs. This role sits at the heart of our business, ensuring that our teams operate efficiently and our workplaces support productivity, culture, and compliance.

Your tasks

  • Operational Excellence Leadership

    • Operational excellence framework — Develop and maintain company-wide methodologies, tools, and governance.

    • Cross-functional alignment — Partner with business units and functional leaders to define improvement goals and standards.

    • Performance measurement — Establish KPIs, reporting mechanisms, and monitor progress across teams.

    • Knowledge sharing — Facilitate best practice exchange and internal benchmarking.

    • Serve as the central point of contact for operational excellence initiatives, providing guidance and oversight.

  • Office Management Oversight

    • Multi-hub office operations — Oversee facilities across multiple locations, ensuring consistency in standards, safety, and functionality.

    • Coordinate with local office managers to secure smooth daily operations.

    • Develop and maintain office policies, procedures, and vendor relationships.

    • Lead space planning, office moves, and workplace experience improvements.

    • Ensure compliance with health, safety, and regulatory requirements.

    • Act as the escalation point for office-related issues and continuous improvements.

Our expectations

  • Proven experience in operational excellence, process improvement, or business operations.

  • Experience managing or overseeing office environments, ideally across multiple locations.

  • Strong project management and stakeholder engagement skills.

  • Familiarity with Lean, Six Sigma, or other continuous improvement frameworks.

  • Excellent communication, organizational, and leadership abilities.

  • Ability to travel occasionally to other office hubs.

  • Additional competencies that will set you apart:

    • Background in change management or organizational development.

    • Multilingual skills (advantage for international office oversight).

    • Strong collaboration and networking abilities.

    • High attention to detail and commitment to quality.

    • Proactive, innovative, and solution-oriented mindset.

    • Fluent spoken and written English.

What we offer

  • A strategic role with direct impact on how our company operates and grows.

  • Opportunity to shape and elevate operational standards across multiple hubs.

  • A collaborative environment where your ideas and improvements truly matter.

  • Exposure to senior leadership and cross-functional teams.

  • Professional development opportunities in operational excellence and workplace experience.

  • A dynamic, international setting based in Prague with occasional travel to other hubs.

25 days of vacation

25 days of vacation

Flexible working hours

Flexible working hours

Home Office and Home Office energy reimbursement

Home Office and Home Office energy reimbursement

Cafeteria

Cafeteria

Pension and Life Insurance

Pension and Life Insurance

Public Transport Contribution

Public Transport Contribution

Multisport card

Multisport card

Travel Insurance

Travel Insurance

Meal Allowance

Meal Allowance

Online mental health program

Online mental health program

Refreshment at work

Refreshment at work

Yoga classes and gym

Yoga classes and gym

We are looking forward to meeting you!

Send us your CV and a motivation letter in English.

Apply for the position